General Terms and conditions
Article 1 – LEASED PROPERTY
The full address of the leased property is listed in the Reservation Summary generated on booking a property.
Article 2 – LEASE DURATION
The lease period begins at 4 p.m. on the check-in date and ends at 11 a.m. on the check-out date noted in the reservation summary. If the event the Tenant fails to vacate the property by the above date and time, ResCo reserves the right to charge for any overstay of 24 hours or part thereof at the full rate in force for the day concerned. Furthermore, the provisions outlined in the “TERMINATION CLAUSE” (Article 13) may be brought into effect, applicable from the day the Tenant arrives, whether agreed to or not.
Article 3 – MAXIMUM OCCUPANCY
The maximum number of guests is limited to maximum number shown in the reservation summary, plus any infants in cots (maximum 3 years old).
Article 4 – RENT AND COSTS
A deposit of 25% of the total rental amount is due to confirm the reservation. The balance shall be due within 60 days of the Check-in Date. Exceptionally for bookings made close to the arrival date, payment may be made on arrival.
Rental rates include water, electricity, gas, beds made up on arrival and linen changed every 3 to 4 days. Taxe de Séjour (Local tourist tax) is €1.50 per night per adult (18 and over) and is not included in the rental amount. Taxe de Séjour is payable with the balance.
Please note this is the price at time of writing and is subject to change by local authorities.
Rental prices are determined according to the number of nights reserved by the Tenant. The prices may be changed at any time without prior notice. However, the applicable prices are those in force at the time of confirmation of the reservation by the Tenant.
The lease amount does not include any extra services, activities or food & drink. Any extra services reserved in advance or requested on site such as food and beverages, kids club or additional housekeeping services will be payable at the end of the rental period.
Article 5 – PAYMENT
The Tenant may pay for the reservation and the balance for the accommodation by:
- Visa or Mastercard (we do not accept American Express or Diners) issued by a solvent establishment, via the online booking system or upon confirmation of their credit card details to ResCo.
- French cheque (details of the identity of the Tenant, particularly a photocopy or scanned copy of their identity card will be requested).
- Bank transfer (any costs payable by the Tenant).
Article 6 – CANCELLATION POLICY
If the Tenant wishes to cancel his/her reservation, payment will be refunded as follows:
More than 60 days prior to the check-in date: The deposit will be refunded.
Within 60 days of the check-in date: No refund – 100% of rental amount will be withheld.
No refund will be given for early departure or a “no-show”. The Tenant must inform ResCo of any changes to the booking via email
Article 7 – SECURITY DEPOSIT
The security deposit is a deposit taken as a precaution against any damage to the rented property, the furniture, the fixtures and fittings or against excessive dirt or mess requiring extra or specialist cleaning. It will be taken as a credit card preauthorisation on check-in. (automatically cancelled after 30 days if not used)
The security deposit is 700 Euros for the rental of a one- or two-bedroom apartment and 1000 Euros for a 3- or 4-bedroom property.
ResCo reserves the right to:
- In the case of damages to the value of, or greater than the preauthorised amount, take the full payment. Or
- In the case of damages of a smaller value, bill the client for the damages. Upon payment the credit card swipe will be cancelled.
Resco reserves the right to take an additional security deposit of 300 Euros for pets.
Article 8 – TENANT RESPONSIBILITIES AND THE ENVIRONMENT
A detailed list of fixtures and fittings will be provided on arrival at the property. The Tenant is requested to check the fittings and advise reception as soon as possible if any items are missing or anything is found in disrepair. Equally if there are any issues during the rental period the tenant is requested to advise reception so it can be addressed before the arrival of the next guests.
We recycle water for use on the gardens, we recycle waste and we use environmentally friendly products for cleaning the houses. We ask tenants to leave the house in the clean and tidy state they find it and to respect the environment by recycling and taking waste to the correct bins provided, ensuring air conditioning is turned off when not using the house, closing windows when the air conditioning is turned on and hanging towels out to dry and reuse.
Article 9 – INSURANCE
We strongly advise the Tenant to purchase travel insurance, including cancellation insurance.
Article 10 – PURPOSE, TYPE AND CONDITIONS OF THE LEASE
Under a seasonal furnished lease agreement, ResCo is renting to the Tenant who accepts the property (hereinafter the “Leased Property”), referred to in the reservation summary. The Tenant confirms they have reviewed the Leased Property description on the website.
The Tenant agrees to be considerate of other guests and keep noise to an acceptable level between 10pm and 7 am.
Article 11 – CONDITION OF THE PROPERTY AND FIXTURES
When the Tenant arrives at the property, the Leased Property itself and its contents are deemed to be in good working order. Should the Tenant note that any fixtures or fittings are not working or any aspect of the property is not in a satisfactory condition, the Tenant agrees to inform ResCo of said issues within 4 hours of entering the property. Otherwise, the Tenant will be deemed to have accepted the property and fixtures and will be responsible for any losses and/or damages noted upon returning the keys.
Article 12 – MAINTENANCE OF THE LEASED PROPERTY
The Tenant must ensure the Leased Property, along with furniture and movable objects included in the lease, are well maintained and returned in their original state at the end of the lease If there are any breakages or damages the tenant will advise ResCo so ResCo can work out replacement costs.
On departure, the Tenant agrees to reimburse ResCo for any furniture or movable objects which have been lost or damaged unless such circumstances are the result of general reasonable wear and tear, unforeseeable circumstances or force majeure. Whilst ResCo undertakes a full cleaning between rental parties, the Tenant is expected to empty waste containers, empty the refrigerator, ensure that all furniture is in its original position and in general leave the property in a clean and tidy state.
Article 13 – SCOPE OF APPLICATION
This lease is a seasonal furnished lease which cannot be deemed as the Tenant’s main residence. This lease is subject only to the lease clauses and conditions and non-contradictory provisions of Articles 1714 to 1762 of the French Civil Code. Therefore, the mandatory regulation on unfurnished leases and furnished leases is not applicable. The Tenant can only use the Leased Property as a short term lease and it cannot be used for professional activities. The Tenant agrees to adhere to these provisions and any responsibility they have for individuals who are their responsibility and/or under their care and/or who have access to the Leased Property during the lease period.
Article 14 – POOL SAFETY
Since 2004, the law pertaining to pool safety (Loi Hoguet) obliges all owners of private pools to put in place security measures to protect children from drowning. All private swimming pools are fenced or equipped with a pool alarm for the safety of your children and those of other guests.
The communal (“main”) pool is enclosed with a child proof safety gate, and also meets French standards for pool safety.
It is the responsibility of the Tenant to supervise their children around both private and communal swimming pools which are not otherwise supervised.
By signing the lease the Tenant accepts full responsibility for the safety of his/her party while renting the property, including but not limited to pool safety.
Some advice for the security of your children:
- Do not permit children to play beside or around the pool if there is no adult present
- Stay close to the pool while the children are swimming
- Designate one person at a time to be responsible for looking after the children
- Equip children with a flotation vest or armbands
- Keep a mobile phone to hand (the emergency number is 112)
The main victims of drowning are children. It takes less than 3 minutes for a child to drown. The security measures in place are compliant with French law and the objective is to reduce the risks of accident and to provide you with a higher level of comfort for a peaceful holiday.
Article 15 – TERMINATION CLAUSE
All lease conditions are obligatory. The Tenant is informed that during the lease, where the tenant does not follow the provisions of the lease or furthermore where a legal or regulatory obligation is breached, the lease will be terminated, with formal notice of 24 hours given if the remaining duration of the lease is less than one week and 48 hours if the remaining duration of the lease exceeds one week; without the need for any legal formality and where the termination cannot be prevented or suspended.
If, despite the above, the Tenant refuses to vacate the Leased Property, a summary judgment will be issued which will be provisionally enforceable notwithstanding any opposition or appeal. In the event that the Tenant remains in the property beyond the expiry date of the lease, their eviction will occur with the application of the same summary judgment.
Where termination is the result of the Tenant’s actions, the security deposit will be retained by ResCo as compensation, without prejudice to their right to other damages.
Article 16 – COMPLAINTS – DISPUTES
In the event that the Tenant wishes to make a complaint concerning the lease, they must do so during their stay so that it can be duly considered. Complaints after the rental period will not be considered.
Any disputes concerning this lease, relating to its validity, its interpretation, its execution, its termination, its consequences and its outcomes will be subject to the Court of Appeal in the area of the Leased Property, even if there are multiple defendants or actions. This lease is subject to French Law.